Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase for any reason, you may return it to us for a full refund, store
credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be
in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at hello@shopnewtrend.com to obtain a Return
Merchandise Authorization (RMA) number and address. After receiving a RMA number, place the item securely in its
original packaging and include your proof of purchase, and mail your return to the address we provide to you via hello@shopnewtrend.com.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or
exchange. Please allow at least seven (7) days from the receipt of your item to process your return or
exchange.Refunds may take 1­2 billing cycles to appear on your credit card statement, depending on
your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange
a refund or exchange.